Hardware Testing Guide
Razer Kiyo Pro & Kiyo Pro Ultra Test & Diagnostic Tool
Start the test below to check your Razer Kiyo Pro or Kiyo Pro Ultra. Both cameras depend heavily on Razer Synapse for anything beyond default behaviour, and the most common complaints about them — autofocus and a frame-rate drop with HDR enabled — are configuration rather than faults.
Live Readout
Live Razer Kiyo Pro Diagnostic Readout
- Camera:—
- Resolution:—
- Frame Rate:—
- Aspect Ratio:—
- Microphone Detected:—
These are the values your browser negotiated just now, not the numbers on the box. A difference between the two is exactly what the guidance below is for.
Expected Performance
Razer Kiyo Pro Specifications & Expected Performance
These are two quite different cameras despite the shared name. The Kiyo Pro is a 1080p camera built around smoothness; the Kiyo Pro Ultra is a 4K camera built around a much larger sensor.
| Model | Resolution & frame rate | Optics / notes | Other |
|---|---|---|---|
| Kiyo Pro | Uncompressed 1080p at 60fps; HDR mode runs at 30fps | Adjustable field of view | 1/2.8" CMOS, adaptive light sensor, USB 3.0 |
| Kiyo Pro Ultra | 4K30, 1440p30, 1080p at 60/30/24, 720p at 60/30 | 72°–82° adjustable FOV, 4x digital zoom | 1/1.2" Sony Starvis 2, f/1.7, USB-C |
The Kiyo Pro Ultra adds a physical privacy shutter operated by twisting the ring around the lens, on top of the slide-on dust cover both models ship with. Note that closing the shutter does not power the camera off. Neither model has the ring light fitted to the original Razer Kiyo.
Troubleshooting
Troubleshooting Razer Kiyo Pro Issues
1. Frame rate halves when HDR is enabled
The problem: The Kiyo Pro drops from 60fps to 30fps as soon as you turn HDR on.
The fix: This is expected behaviour rather than a fault: HDR on the Kiyo Pro runs at 30fps. You are choosing between smoother motion and wider dynamic range, and you cannot have both. For streaming and gaming, 1080p60 without HDR is generally the better trade; for a static presentation in difficult lighting, HDR at 30fps may serve you better.
2. Autofocus locks onto the wrong thing
The problem: The camera focuses on your background, or hunts whenever you move, particularly on the Kiyo Pro Ultra.
The fix: Both cameras rely on Razer Synapse for focus control, and reviewers have consistently found the Ultra needs Synapse configuration to focus on anything other than a detected face. Install Synapse and set focus manually at your normal seating distance. As with any camera, better lighting also helps, because autofocus depends on contrast to find a lock.
3. Colour looks green or oversaturated on automatic
The problem: Skin tones drift, most often toward green on the Kiyo Pro Ultra.
The fix: A green cast under automatic white balance is a well-documented trait of the Ultra. Set white balance manually in Synapse rather than leaving it automatic. Reviewers also note visible lens distortion toward the frame edges on the Ultra, which Synapse can correct.
Software
Razer Synapse
If the test above reports lower figures than you expect, check Synapse first — the resolution and frame rate a Razer camera offers depends on what has been configured there.
Razer support and Synapse downloadsFAQ
Frequently Asked Questions
Related Guides & Tools
If auto-framing matters more to you than raw sensor size, a gimbal camera such as the OBSBOT Tiny 2 physically pans and tilts rather than cropping into the image.
Other guides: Elgato Facecam test · Logitech Brio 4K test · All hardware testing guides
Going further: low-light benchmark, microphone and room acoustics, and a ranked fix plan.